Privacy Policy

Effective date: September 25, 2026 VELMONT CLAIR LLC ("Velmont Clair", "we", "us") operates velmontclair.com from 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States. 1. INFORMATION WE COLLECT We collect information you voluntarily submit through our contact form: name, email address, and message content. We also collect limited technical and security information automatically when you visit the site: IP address, browser and device type, referring page, timestamps, and cookie/localStorage preferences (language selection, cookie consent choice). 2. HOW WE USE INFORMATION We use this information to: respond to your enquiry and take pre-contractual steps at your request; operate, secure and maintain the website; keep business and legal records as required by law; and, only where you have given consent, remember your language preference across visits. 3. LEGAL BASES (GDPR, where applicable) Where the GDPR applies to you: contract / pre-contractual steps (Art. 6(1)(b)) for responding to enquiries; legitimate interests (Art. 6(1)(f)) for website security and fraud prevention; consent (Art. 6(1)(a)) for non-essential cookies and localStorage preferences, which you may withdraw at any time via the cookie preference link in the footer. 4. COOKIES AND LOCAL STORAGE We use strictly necessary local storage to remember your cookie consent choice and your selected site language (English/Spanish). We do not use analytics or advertising cookies at this time. See our Cookie Policy for details. 5. THIRD-PARTY SERVICES The contact form is delivered directly through our hosting provider's mail transfer system (no third-party form processor). We do not currently use third-party analytics, advertising, CRM, or payment processors on this website. If that changes, this policy will be updated before the new integration goes live. 6. DATA RETENTION Contact form submissions and related correspondence are retained for as long as reasonably necessary to respond to your enquiry and for our legitimate business and legal recordkeeping needs, and are deleted or anonymized thereafter. Server security logs are retained for a limited period consistent with standard hosting security practice. 7. INTERNATIONAL TRANSFERS Velmont Clair LLC is organized in the United States and our website infrastructure is located in the United States and the European Union (hosting provider). If you contact us from outside the United States, your information will be transferred to and processed in the United States. We take reasonable steps to protect information transferred in this way. 8. YOUR RIGHTS Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; request correction or deletion; restrict or object to processing; request portability of your data; and withdraw consent at any time (for consent-based processing), without affecting the lawfulness of processing before withdrawal. California residents (CCPA/CPRA) have the right to know, delete, correct, and opt out of the sale or sharing of personal information — we do not sell or share personal information. To exercise any of these rights, contact us using the details below. 9. CHILDREN'S PRIVACY This website is intended for business audiences and is not directed at, nor does it knowingly collect information from, children under 16. 10. SECURITY We use reasonable technical and organizational measures (HTTPS/TLS encryption, access controls) to protect information, but no online system can be guaranteed completely secure. 11. CHANGES TO THIS POLICY We may update this policy from time to time. The effective date above reflects the latest revision. 12. CONTACT For any privacy request or question, contact us at info@velmontclair.com or by mail at 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, United States.